​How should I care for my flowers?

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After receiving your flowers, please give the stems a little trim and place them in clean water (with a little flower food mixed in) as soon as possible. Please be sure to remove all leaves that would be below the waterline. Changing the water frequently and keeping flowers cool and out of direct sunlight will extend the life of your cut flowers!  Some blooms last longer than others, so simply remove the ones that have aged, keeping the bouquet looking fresh and new.

 

When and where can I pick up my bouquet subscription?

Porch Pickup
Weekdays 9 AM–5 PM, Wexford Drive, Fuquay-Varina, NC. Address shared after payment. Can’t make it? Add a note at checkout, and we’ll arrange another time.

Local Delivery
Orders must be placed 24 hrs in advance. Bouquets are left on your porch by default, with a quick text when they arrive. Delivery fees apply.

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What if I can’t pick up my flowers on time?

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If you won’t be able to pick your bouquet, you are welcome to send a friend or neighbor to pick up on your behalf.  Unfortunately, we are unable to hold bouquets past the designated pick-up date/time.  Additionally, we cannot offer replacement bouquets to accommodate missed pick-ups.

Rather than send someone to pick up your bouquet, you can also choose to donate your bouquet. We will drop it off to a local care facility on your behalf.

  

What are my responsibilities as a Bark and Bloom Bouquet Subscription Member?

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• Please confirm that you are receiving our emails. Please check your spam and promotions tab, and notify us immediately if you don’t receive an email about your purchase or your scheduled reminder email.

• Please pick up your bouquet at the designated time and place or have someone else pick it up on your behalf (or choose to have it donated).

  • (If desired, please bring a vessel with water for pickup. All black buckets must stay.)

• Please notify us of any problems with your bouquet within 24 hours.

 

What does Bark and Bloom promise to their subscription members?

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• Provide members with farm fresh, quality cut flowers

• Have the bouquets ready at the designated time and location

• Deal with any issues or concerns in a timely manner

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Farming is at the mercy of many types of weather/pest related risks, and consistent quantities of a certain type of harvest cannot always be guaranteed. As this is the case, there is a possibility of unforeseen, uncontrollable issues causing us not to be able to fulfill our weekly subscriptions. This may result in postponing pickup for a certain week. We do not foresee this, and we do all that we can to mitigate this risk, but we want to be transparent and upfront with you!

 

How will I be contacted?

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We will communicate with subscribers via email. 

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